Interior Health and RCMP expand joint crisis and mental health response teams - Action News
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British Columbia

Interior Health and RCMP expand joint crisis and mental health response teams

Newly rebranded and expanded integrated crisis response teams will respond to mental health and addictions calls in an effort to de-escalate incidents and redirect those in crisis away from criminal and court systems.

Mountie and crisis worker teams will now operate 12 hours a day, 7 days a week in Kelowna and Kamloops

Southeast district RCMP and Interior Health are expanding newly rebranded integrated crisis response teams to respond to mental health and addictions crises 12 hours a day, seven days a week. (Jeff Goodes/CBC)

Interior Health and the RCMPhave announced the expansion and rebrandingof joint crisis response teams in Kamloops and Kelowna.

Formerly known as Car 40and the Police and Crisis Team(PACT), the Integrated Crisis Response Teamwill pair a front-line RCMP officer and trained mental healthworker to respond to mental health and addictions emergencies, from8 a.m. to 8 p.m., 12 hours a day, seven days a week.

Health and police agencies hope the specialized, expanded, integrated program will de-escalate potentially dangerous incidents and redirect those in crisis away from thecriminal system.

"When people are in crisis because of mental illness or addictions challenges, we want them to be met with care," said Sheila Malcolmson, B.C.'s minister of mental health and addictions.

"Expanding the successful [teams] in Kamloops and Kelowna will support more people in distress and connect them to help and health care."

Susan Brown, the CEO of Interior Health, says newpsychiatric nurses will be hired and trained as part of the expanded program. Funding will come fromtheagency's global budget.

Staffing levels and thedaylight hours of operation arebased on an analysis of currentemergency call data and will be monitored toensure needs are met.

Currently, one IH nurse is available in each city. Kelowna is staffed with four RCMP officers and Kamloops two.

The expansion will see three nurses in each city. Kamloops will add a third RCMP officer to the team, while Kelowna's will remain at four. RCMP and city politicians have been calling for an expansion of the service for some time.

Emergency response calls escalating

"Unfortunately, our mental health calls for serviceand mental health apprehensionsin the southeast districtcontinue to increase. The statistics demonstrate how important this work is," said ChiefSuperintendent Brad Haugli, the RCMP's southeast district commander.

Kelowna's Police and Crisis Team hit the streets on March 27, 2017, to deal with mental health and substance use calls. (Interior Health)

Haugli says emergency operatorshandled17,484 calls for crisis interventionin 2021,a 16 percent increase since 2019.

Regional RCMP detachments made3,248 crisis-related apprehensions last year,a 21 percent increase since 2019.

An Interior Health-RCMPjoint committee will continueto meet to lookat crisis response services across the region, including those in smaller jurisdictions.

Penticton and Vernon city councils have called for the program to be set up inother cities.Brown saysthat would require more study and consultation.

"As we get more rural, this particular model may not be the right model," said the Interior Health CEO.

Cities welcomeexpansion

The newly elected mayors of Kamloops and Kelowna, who campaigned on public safety issues, welcomed Thursday's announcement.

"We know that RCMP continue to face mounting mental health-related calls," said Kelowna MayorTom Dyas.

"Having professionals with the necessary training to deal with mental illness will help people in our community who are experiencing a mental health crisis."

This is a great step forward," echoed Kamloops Mayor Reid Hamer-Jackson.

"I know residents of Kamloops will be happy to hear about the expansion of this crisis response service as we continue to see many people struggling with mental health and substance use issues on our streets."