Small strata, big trouble: Tribunal rulings show how duplex disagreements can get messy

A house divided against itself cannot stand and sometimesowners of a divided house cannot stand together, either.

Last week, the Civil Resolution Tribunal asmall claims court that also mediates strata disputes issued its third ruling in as many years to quarrelling Kelowna neighbours, each owning one half of a duplex: Dana Peters and Malcolm Rolfsen on one side and Sharon Whiting on the other.

Their claims, outlined in tribunal decisions,are generally about repairs and maintenance of their shared building but have included allegations of threats and harassment and a requestfor a restraining order.

Duplexes may look more like single family houses than apartment buildings, but like any other strata, have shared property and shared responsibilities.

But with only two units, every strata decision must be unanimous anddisagreements can escalate.

"Things become very personal if a conflict arises," said Tony Gioventu, executive director of the Condominium Home Owners Association of B.C. "There isn't a way to separate, to deal with them informally."

Gioventu said many duplex owners handle their shared responsibilities outside the rules of theStrata Property Act,which can lead todisagreements.

3 rulings in 3 years

The households have been neighbours since 2011 but until 2018 handled repairs and maintenance on an ad hoc basis.

Whiting and Rolfsen, reached individually byphone, both said they were unawarethey were living in a strata until they spent several years as neighbours.

Their first tribunal case was decided in 2019. Peters and Rolfsen demanded Whiting pay $18,149 to repair exterior doors, windows, deck, railings and stairs.

The claim was dismissed becauseStrata Property Act protocols for repairs were not followed. Rolfsen said the bigger issue was he did not submit enough evidence.

In 2020, a claim from Whiting was dismissed. She claimed Peters and Rolfsen wrongly delayed repairs to leaking water pipes. She demanded they pay $2,738.74 in legal fees and stop harassing her.

Peters and Rolfsen denied harassing Whiting. The tribunal saidit had no authority in alleged harassment matters.

Most recently, Whiting claimed Peters and Rolfsen were not co-operating when it came to joint responsibilities, such as preparing financial statements and scheduling an insurance appraisal. She alleged Rolfsen yelled at her and sent threatening emailsand she sought a restraining order.

Peters and Rolfsen denied this and filed a counterclaim saying Whiting was the one not complying. They claimed she owed fees and deck repair costs.

Last week, the tribunalordered the strata corporation which the neighbours jointly fund to pay Whiting $91.06, Peters and Rolfsen $900.24 and to pay for an engineer anddeck repair. It also ordered Whiting to pay$67.50 to Peters and Rolfsen for tribunal fees.

The tribunal also found Whiting owed the strata $295 infees andowed strata fees dating back to February 2020, when the monthly rate was increased to $575 from $280.

Other claims, including Whiting's request for a restraining order, were dismissed or declared outside the tribunal's jurisdiction.

'It becomes more of a personal issue'

Gioventu estimates across B.C., there are as many as 5,000 duplex, triplex or four-plex strata buildings. More are under construction.

Most function well but some have no management structure, don't hold regular meetingsand don't have written bylaws. When disagreements arise, that might lead owners to court or the tribunal.

Gioventu knows of a few duplexes in B.C. where owners have been before the courts or tribunal upwards of five times. Some have court-appointed administrators to make decisions.

"That can really create a lot of problems," Gioventu said, and are costly and time-consuming options.

Whiting, for her part, doesn't believe living in a duplex necessarily led totheir disputes.

"Two owners could agree. It's a matter of being reasonable," Whiting said, adding she advises anyone moving into any stratato look for meeting minutes.

Rolfsenis more blunt in his advice for anyone considering buying a duplex. "Don't do it."

Rolfsen said the tribunal process is not a fair venue for strata issues because it allows for petty disputes.

He added it does not make sense for duplexes to be governed by theStrata Property Act becausethere's no way to easily resolve disagreements when it's one neighbour versus another and they might have very different circumstances.

He argues there should be a way for duplexes to dissolve their strata arrangements and go it alone.