Your questions answered about COVID-19 in Calgary - Action News
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Your questions answered about COVID-19 in Calgary

As the effects of COVID-19 global pandemic continue to impact many parts of our lives, here are some commonly asked questions and where to find answers.

Who closes schools, who gets paid during self isolation, what do you do if you have symptoms?

For schools that are publicly funded, Calgary school boards are generally taking direction from Alberta Education. Municipalities have no control over school closures. That's just one of many questions Calgarians have during the COVID-19 pandemic. (Robson Fletcher/CBC-The Associated Press)

As the effects of theCOVID-19 pandemic continue to affect so many aspects of our lives, here are some commonly asked questions and where to find answers.

Who decides if schools close?

For schools that are publicly funded, Calgary school boards are generally taking direction from Alberta Education.

Municipalities have no control over school closures.

Some private schools are making their own decisions on closures or moving to online learning.

For the most up-to-date information, contact your school directly.

The province's chief medical officer has said previously the symptoms of COVID-19 seem to be not as severe with children, but they still can carry and spread the virus.

How do I protect myself and others?

Wash your hands frequently with soap and water for at least 20 seconds, Health Canada recommends. (Singing 'Happy Birthday' twice takes roughly 20 seconds.)

Alcohol-based hand sanitizer is the next best option.

Cover your mouth and nose when you cough or sneeze and wash your hands right after.

Avoid shaking hands as much as possible. If you do shake hands, wash your hands immediately afterwards.

Avoid touching your face.

Avoid large gatherings, especially of groups more than 250 people.

If your employer allows it, working from home may be a good option.

Will I get paid if I self isolate?

That depends on who your employer is, and even that can be fluid.

A labour group in the province is pushing for paid sick leave for all workers but the UCP government has not specifically addressed this.

Premier Jason Kenneyannounced Friday changes to theEmployment Standards Code to allow for 14 days of paid leave for some workers for self isolation with details to come.

Changes also include waiving doctor's note requirements for time off or returning-to-work approvals.

The federal government has announced applications for employment insurance will be accelerated, to help people who could not work because of the coronavirus.

If I have the symptoms, what do I do?

Call the province's Health Link at 811. Do not call 911 because they have been overloaded with calls that should have gone to 811.

Please stop calling 911 when you need 811, pleads CEMA chief on COVID-19 pandemic

5 years ago
Duration 1:12
The head of the Calgary Emergency Management Agency and Mayor Naheed Nenshi gave an update on what the city is doing about the spread of coronavirus.

Many people are reportinglong waits to get through to 811.

"Health Link is regularly receiving more than 6,300 calls per day. Given this volume, wait times can be high, particularly during peak times," Health Minister Tyler Shandro said Friday.

Peak times, he said, are 10 a.m.to 3 p.m. and 6 p.m. to 10 p.m.

Anyone showing flu-like symptoms is asked to self-quarantine for 14 days.

If you are diagnosed with COVID-19, you will mostly likely be able to recover at home; 80 per cent of people with the disease have only mild or moderate symptoms.

What should I do if I've recently returned from a trip?

If you have travelled outside of the country, health authorities are asking you to self-isolate for 14 days after you return home.

Watch for symptoms including fever, cough and respiratory difficulty.

For more travel-related advice, visit the Government of Canada information page.


What are the symptoms of COVID-19?

Common symptoms include:

  • Fever.
  • Cough.
  • Tiredness.

But more serious symptoms can develop, including difficulty breathing and pneumonia, which can lead to death.

What should I do if I feel sick?

Isolate yourself andcall your local public health authority. Do not visit an emergency room or urgent care centre to get tested.

How can I protect myself?

  • Wash your hands frequently and thoroughly.
  • Avoid touching your eyes, nose and mouth.
  • Be aware ofevolving travel advisoriesto different regions.

More detailed information on the outbreak is available on thefederal government's website.

Important reminder:The World Health Organizationsaidmore than 80 per centof COVID-19 infections are estimated to be mild.

  • Have you got a news tiptied to the COVID-19 outbreak? You can reach CBC Calgaryat Calgarynewstips@cbc.ca or CBC Edmontonhere.

With files from Lucie Edwardson, CBC Montreal