What does $48K in renos get you? For one woman, a home stripped bare - Action News
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New Brunswick

What does $48K in renos get you? For one woman, a home stripped bare

Leanna Leger hired contractors Mark Garland and Roger Leblanc to remodel her house, but she alleges instead of having her dream home, she was left with what looks like an abandoned construction site and little money left to fix it.

Customers of Moncton-area contractor say work was done improperly, left unfinished

Leanna Leger of Meadow Brook, near Moncton, says she hired contractors Mark Garland and Roger Leblanc to renovate her home, but they walked off the job in August with her deposit and almost $50,000 in supplies. (Tori Weldon/CBC)

All Leanna Leger has to show for $48,000 in renovations is a house stripped bare.

Boards are visible through her torn-out ceiling, wires hang from beams and there are no walls to speak of in her kitchen or living room.The outside of the house in Meadow Brook, about 20kilometres east ofMoncton, looks just as dilapidated.

Leger hired contractors Mark Garland and Roger Leblanc to remodel the house, but instead of getting her dream home, she says, she was left with what looks like an abandoned construction site and little money to fix it. The contractors dispute her account of events and those of two other clients who successfully sued them in small claims court.

Now, as the temperature drops, Leger is living in the basementwith her husband and her mother and their Chinese crested dogs. They've borrowed space heaters to try to stay warm.

"I try not to look," Leger said as she surveyed the damage to her split-level house. "It's a nightmare, it's a living nightmare."

A chance to rebuild

Last March, Leger received an insurance settlement for a car accident that happened five years ago and left her unable to work. The total payment was nearly $200,000 a lot of money for Leger, who hoped to make it last.

Her plan: "Fix up my house, pay off my mortgage and hopefully get a car and just be able to have a little nest egg to survive off of. But the main thingwas the home."

In April, Leger perusedKijijiand contacted several contractors for estimates. Only one company the Moncton duo of Garland and Leblanc could do the work over the summer. Leger was unsure how to protect herself, but she asked for references.

Garland says he and Leblanc did remove some siding from Leger's house, the back deck and an interior wall before they stopped working when she told them to leave.

"We called them, they gave good references, said they were excellent, came in under budget, were always on time, did a wonderful job, yeah," she said. "So I thought it was good."

Garland and Leger signeda handwritten four-page contracton May 7.

Written on loose-leaf paper, it describes the renovations the two men agreed to carry out, including the addition of a second floor, with two new bedrooms and a new bathroom, a complete remodelling of the first floor, including new cupboards, countertops and flooring in the kitchen. Outside, there wereto be new windows, a new roof, siding and a back deck.

The estimated cost was$86,500, and Leger had to pay an immediate deposit of $16,816.

Spending spree

But Leger'selation at hiring a contractor soon started to drain.

Before starting workat the house, Garland and Leblanc made numerous requests for money tobuy supplies.

If she acted fast, Garland told Leger, he could get a deal on a front door.He also told herhe bought roof trusses, cabinets andwindows, lumber, staples, joists, hinges and plywood.

Between June 4and June 13,she gave $24,450 to Garland, and she said none of the bigger-ticket items showed up at her house.

Meadow Brook woman says contractors stole supplies, left work unfinished

6 years ago
Duration 1:08
Leanna Leger said Mark Garland and Roger LeBlanc walked off the job after she confronted them about missing and stolen supplies.

Small things disappeared

When Garlandand Leblanc finally started work at Leger's house, on July 24, herfears did not subside. By then, she had handed over $48,000 to Garland and had nothing to show foritexcept$32,000 in receipts for supplies she hadn't seen.

Even after a delivery truck showed up with supplies later that first day, Leger said, she noticed things disappearing from the site "cement, house wrap, nails, anything small."

As the days passed and some ofthe bigger items still didn't appear, Leger's suspicions grew.

It didn't help, she said, that Garland and Leblanc spent only an hour ortwo at her house each day.

Husband pulled out walls

To speed things up, her husband did some demolition work, including pulling out the ceiling and some interior walls, but this was at Garland's suggestion,Leger said.

Things came to a headAug. 1, when a second delivery truck showed up with supplies. Garland and Leblancremoved some things from the delivery truck and put them "straight into their truck," Leger said.

She asked the men to put everything inher garage instead.

"That's not the way we do things, Leanna, we keep it in our truck," she recalled Garland telling her.

When she insisted, Garland got angry.

Half of these people that have problems with me want a champagne job done for a beer budget.- Mark Garland, contractor

"He started swearing at me and saying, 'I don't know why you guys don't trust us anymore" and 'I don't know what your problem is' and 'We don't need this' and 'We are blank-blank out of here.'

"He kept the expensive stuff in his truck and left."

Since then, Leger said, she has not seen Garland or Leblanc or the things she paid for.

Won't work 'under these conditions'

Leger's Meadow Brook home is in a state of disrepair. She says Garland took supplies from her job site and stormed off when she asked him to return them. Garland said he didn't steal anything. (Tori Weldon/CBC)

Reached by CBCNews on the phone,Garland denied stealing anything from Leger and said she has everything she paid for.

He admitted he'd kept the cupboards at his home but said he returned them to the Meadow Brook site after he stopped working there.

He's also put some things in his truck, butonly because they had to be exchanged, he said.

"She changed the deck threefriggin' sizes," Garlandsaid. "They changed the sinks, the cupboards around, lighting fixtures inside, everything was changed. We just we couldn't keep up with it."

On his last day, he said, Leger was checking every item against the purchase order.

"We don't need to be babysat," he said. "When it came down to it, I said, 'Leanna, we're not working under these conditions.'"

Homeowners 'tore it apart'

Leger, right, her mother and her husband have moved into the basement. They lug water up and down the stairs and eat on paper plates because the kitchen is gutted. (Tori Weldon/CBC)

Although the job wasn't done, he said he kept Leger's deposit because she told him to leave.

"That's what a deposit is for if you book our time and you cancel."

He says the right thing until you cross him or you question him, and then he's arguing and yelling and threatening.- DenaDrysdale, former customer

Garland blamed Leger and her husband for most of the damage at the house.

"All we did was take a wall inside, take a deck out back and strip the siding," Garland said."If that house is in bad shape, they tore it apart."

He also said he never asked the couple to help with the demolition work.

"We did not want their help."

More complaints emerge

According to court documents, Garland has been accused before of failing to keep up his end of a deal. There have been two small claims court orders against him since 2015.

DenaDrysdale, who filed a claim in April, said she hired Garland to build emergency exit stairs at her Moncton home and gave him a $600 deposit. Garland signed a contract for the work.

But Drysdale said he quickly ran into trouble getting a building permit and shetwice had to take the application, filled out by Garland, toMoncton'sbuilding inspection office. She said both timesshe was told the application was not filled out properly.

On the second attempt, she called Garland from the office and had an inspector speak with him.

Realized her mistake

Garland "was arguing with the person at the inspection office and I clearly saw that I'd made a mistake," Drysdale said.

She told Garland she would hire someone elseand asked for her deposit back. That's when hisdemeanourchanged.

Dena Drysdale says Garland kept a $600 deposit for work he didn't do. (Tori Weldon/CBC)

"He told me he was going to counter-sue me for the cost of the entire job," Drysdale said. "He says the right thing until you cross him or you question him, and then he's arguing and yelling and threatening."

She filed her claim against Garland, alleging that he did not have the skills for the job. She wasawarded $725.

In 2015, RobertSakellof Riverview filed a small claim against Garland after a botched job on a shed. Garland signed a contractto repair thebarn and shingle its roof and install some siding on Sakell's house. Sakellsaid Garland cancelled a fewtimes, eventually showing up when Sakellwas out of town.

Pictures misled

When Garland sent pictures of what looked like finished work, Sakellpaid him the outstanding balance, only to discover after his return home that the work wasn't finished or done properly.

Asked to clean up the mess, Garland became angry and threatening, Sakell said.

Sakellwas awarded $1,250 in small claims court because of the unfinished work.

Garland didn't respond to either of the small claims and has not paid the awards.

DrysdaleandSakellsaid they didn't expect to get their money but felt small claims court was their only recourse.

Expected a lot on 'beer budget'

Garland, meanwhile, said he was aware of the court orders but felt small claims court was not a good use of his time.

"Small claims, they tell you straight out, even if you win their suit, they're not responsible to collect the money," he said.

He also said that for thesethree unhappy customers,there are 400 happy ones, though he would not provide any names.

"I don't want you guys hassling my customers," he said."Half of these people that have problems with me want a champagne job done for a beer budget."

Roger Leblanc could not be reached for comment.

Threatening texts

Leger,SakellandDrysdaleall said they spoke to the police about Garland.Sakell said he showed theRCMPwhat he considered to be threatening texts from Garland.

TheRCMP said they can't comment or confirm whether they areinvestigating any of the complaints.

Leger said a lawyer advised her that even if she succeeded with a legal action, she wouldn't get her money back if Garland and Leblanc didn't have assets.

Leger said a local hardware store has volunteered to help her with supplies, and she hasn'tfigured out a next step as her money dwindles.

Through tears, she said she has accepted that she won't recover her money but hopes some good can come of her ordeal.

"I know life isn't fair, but this is really bad, you know.I just don't want anyone else to have to go through this."