Don't call soup kitchen a 'Band-Aid,' says Romero House director. It's a 'tourniquet'

In a noisy, crowded dining room at Romero House in Saint John, Carl Sabean, 60, says he "feels all alone at times."

Despite his outward cheerfulness, he'sdrifted apart from family. He used to get by as a cleaner, but he saidthe work has dried up for now.

"I get myself all uptight and upset and stuff, and I don't know where to go. Sometimes I work,but when I haven't got a job, it's hard to get by."

Without the Saint John soup kitchen, "I wouldn't know where to begin."

Sabean isn't alone.

Before therise of crystal meth, COVID, urban tent encampmentsand temporary shipping-container shelters,Romero House was there on Brunswick Drive, feeding people 365 days a year.

Unless something drastic changes, the soup kitchen founded as a "temporary" measure during the recession of the early 1980s will be needed for many years to come.

But with an escalating needand retirees making up most of their volunteer base,exactly who's going to step up and keep things running is unclear.

WATCH | 'Romero House is like family to the community':

Saint John soup kitchen provides more than hot meals for people in need

7 months ago

Duration 2:29

Romero House was founded in 1982 as a temporary solution to the recession, but has since become a staple in the community and will be needed for years to come.

Valuing the undervalued

When you're feeding hundreds of the city's most vulnerable people every day, it's not exactly dining at the Ritz. As Sabean said, sometimes people "get hollering and fighting with other people."

"I don't like that. It bothers me," he said.

When there's a problem, Evelyn McNulty is often the first to step in. She's been the executive director of Romero House for 30 years.

"They view me as an old lady and a mother figure," she said. "Like, 'Behave yourself.' Generally, it works."

Over three decades on Brunswick Street, she's only ever called the police once.

Her philosophy is that "you need to overvalue those who are undervalued," she said. "It needs to be as nice as it possibly can be, as friendly as it possibly can be, as caring as it possibly can be."

She learned that from her mother, Caroyln McNulty.

"My mother alittle lady in a wheelchair would say 'Attention,I want your attention,' and you could hear a pin drop in this building."

After her mother died in 2016, Evelyn took the work over.

Out of nothing a community

Carolyn and her husband, Tom (Sunny)McNulty were of the time when people helped out their neighbours. They raised Evelyn and her six siblings on Sea Street on a shoestring budget, but that never stopped them from taking in emergency foster children, unwed mothers and others who'd fallen on hard times.

By the early 1980s, a lot of people were falling on hard times and the McNultysdecided to do something to help.

Carolyn McNulty went from being ahousewife to one of the Port City's staunchest social activists.

She and other volunteers founded their first soup kitchen in 1982 on Union Street nothing more than a cramped kitchen with a couple of picnic tables.

Darlene Verner remembers those days.

"I started coming to Romero House 42 years ago when they opened in a little bottom place, that was just one long, big room on Union Street," she said.

"I used to take my kids there. It was pretty hectic, squeezing in there in that tiny place. It would be full."

Later, Romero House moved to Water Street, and finally to Brunswick Drive in the early '90s to a building constructed with donated time and materials "like an old-fashioned barn raising" by the local labour unions, McNulty said.

Verner, who is now a grandmother of three,has relied on all three locations over the years.

"You feel welcome," she said. "It's like family here."

Sabean feels the same way. The staff and volunteers are "very good people," he said. "They don't have to do that. They put themselves out every day."

Who steps up next? 'No idea'

McNulty describes her work as a "call of the heart."

"You're not rich and famous here," she said. "This is the way I was raised, so it was a natural progression for me. But it takes a special commitment to run a place seven days a week, 365 days a year. If there's a blizzard, I come to work. If this place called me at four in the morning. I'm coming."

Romero House has never accepted funding from any level of government a decision that liberates the non-profit from the ups and downs of party politics. But it's also meant they've found themselves on the financial brink more than once.

So far, the people of Saint John have always come through, McNulty said.

"The community funds the place. The community runs the place, the community built the place, and we serve the community. I think that's why we're successful."

They have fourdedicated staffand about 100 volunteers, McNulty said, which shows the level of support from the community.

The majority of regular volunteers at Romero House are senior citizens. Most have been there between 15 and 30 years, McNulty said. While she's 60 with no plans for retirement,the question of who will take overweighs on her mind. She calls herself an "optimistwith pessimistic tendencies."

"My goal is to leave the building in the best possible way I can, so whoever comes after me will have good things to work with."

But "where that person's coming from? Really, honestly, I've no idea."

McNulty, however, has faith. For the past four decades, whatever the soup kitchen has neededfrom a case of canned beans to moneyto keep the building open has had a way of showing up.

"Believe whatever you want to believe, but somehow it always happens," she said.

"Hopefully the person will just show themselves. But if not, I will be gone. And then it's somebody else's problem."

No more 'temporary' solutions

The Founders ofRomero House believed permanent programs and social support would eventually make institutions like theirs obsolete. Then alongcame an addiction crisis, pandemic, and other social changes that have altered communities across Canada. McNulty points to a large tent encampment on Waterloo Street, 400 meters away from Romero house, as an example.

"In my early days here, you would have one or two people who drank too much who would come in and cause a ruckus. That turned into drugs. The drugs in the city are an outrageous issue, really, which has just been snowballing, and snowballing, and snowballing."

For years, she said people have been callingthe soup kitchen a Band-Aid solution. "Now we're a tourniquet," she said.

She hopes other "temporary measures"like shipping-container shelters, for example won't follow the same path.

"If we're not going to repeat history," she said, "let's look for something better than a Band-Aid."