Fail Wars: Fans 'very disappointed' with Star Wars sound issues

For dozens of loyal FrederictonStar Wars fans,lastnightwasamassive letdown.

Audio issuesplaguedthesecond Fredericton showingof Star Wars: The Last Jedi Thursdayleaving audiencemembers, this reporter included,straining to hear anydialogueincludingiconicWookieroars and droidscreaming.

Soundeffects, such as spaceshipsexplodingorlightsaberscutting through the air, resonated fine. But thedialogue fromthe highly anticipatedsequelwas almost completely muted.

"It was like they had problems with balancing the audio," said Matthew Davis, alongtimefan of the saga who had waited in line for around three hours. "The dialogue was very,very quiet."

The movie was paused during the iconic opening crawl prompting several audiencemembersto shout out in frustration.

Ticket holders bumped

"I'm verydisappointed," said Davis, whosays he's a big enough fan that he haspurchasedprops from the movie"It detracted the whole time I was watching the movie. The audio issuesweighingon my mind, in the back of my head."

Davis says he endured the entire film despite dozens of others walking out of the movie. Those who did complain were offered seating in the third and final showing of the evening.

However, that priority seatingeffectivelyallowed several dozen ticket-holders to "butt-in-line" of dozens of other ticket holders whohad also been waiting in line for hours.

Technical issues

Cineplexblames a failed sound processor in the theatre for the muteddialogueand says the unit has already been replaced.

"I know that this is a really highlyanticipatedfilmand to not have the best possibleexperience at the theatre isdefinitelynot what we were going for," SarahVanLange, the director of communications forCineplexsaid.

"So,anybody thatwas at the nine thirty or the late show last night in auditorium oneplease bring your ticket back or reach out to the general manager at the theatre.They are aware and will do everything they can to make it right."

For Davis going to see the movie again will be the only way to fully understand what happened long ago in a galaxy far, far away.