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MLA says internet speeds need to increase in communities especially during a pandemic

The COVID-19 pandemic has left more people relying on digital communication for work and entertainment, but in many small northern communities that is not much of an option.

N.W.T. MLA Steve Norn says even the simplest digital transactions require patience

Satellite-based internet service is the only service there is in many small northern communities. It is about 10 times slower than the minimum speed the federal government has set for internet service in Canada. (CBC)

The COVID-19 pandemic has left more people relying on digital communication for work and entertainment, but in many small northern communities the internet is not much of an option.

In the N.W.T. Legislative Assembly on Tuesday, Tu Nedh-Wiilideh MLA Steve Norn noted there has been discussions of holding committee meetings and sittings of the legislature via teleconference from their home communities.

Norn said that's not possible from utsel Ke, one of the small remote communities he represents. He said even the simplest digital transactions require patience.

"If you were working for a business or the band in utsel Ke, you'd have so much trouble downloading a document or trying to communicate with one of us or myself it's really, really hard," said Norn.

The first-term MLA asked the government what it was doing to bring high-speed internet to remote communities that have been largely left out of the digital world.

Tu Nedh-Wiilideh MLA Steve Norn says there has been discussions about holding MLA committee meetings via teleconference from home communities. He says that wouldn't be possible for some MLAs who live in small communities. (Sara Minogue/CBC)

'Far below the standard'

Minister of Finance Caroline Wawzonek noted that a year ago the federal government introduced a plan to bridge the so-called digital divide between communities such as utsel Ke and large urban centres.

The plan is to give every Canadian access to internet speeds of at least 50 megabits per second for downloading (receiving) and 10 megabits per second for uploading (sending).

Caroline Wawzonek in the Northwest Territories Legislative Assembly.
Finance Minister Caroline Wawzonek says eight communities in the Northwest Territories rely on slow satellite service for internet. (Mario De Ciccio/Radio-Canada)

Wawzonek said eight N.W.T. communities rely on slow satellite service for internet.

"They are, sadly, stuck at five megabits per second, which is a slow speed. It's far below the standard the federal government is trying to bring all of Canada up to, so there's going to be some significant work there to do."

At that speed it would take roughly eight seconds to download aphoto from aniPhone and three and a half minutes to download a one-minute video.

NorthwesTel is waiting to hear back from the Canadian Radio-television and Telecommunications Commission (CRTC) on a proposal it submitted last year for funding to bring small communities up to the minimum speeds.

The CRTC has dedicated $750 million over five years to meet the targets. It is expected to make a decision aboutwhich projects have been approved later this year.