No road rage here: 'calm' computer-generated voice coming to Halifax buses

Halifax Transit's latest technology upgrade is a direction-savvy, computer-generated voice intended tomake bus travel a little less confusing.

New automated stop announcements will launch Monday on a select number ofpublicbuses in hopes of making the commuteeasier forpassengers who are hearing or visually impaired andtourists unfamiliar with the city.

Announcements playing through speakers both inside and outside the buswilltell passengerswhichstop is coming up next on 13 routes across the municipality. When the bus arrives at a stop, another announcement will tell transit userswhere they are.

Tiffany Chase, a spokeswoman for the municipality, said Wednesday the voice behind the announcements doesn't belong to a real person but iscomputer-generated. She described it as a "calm" and "soothing" female voice.

Passengers "will no longer have to rely on the bus operator or other passengers for bus location information during their trip," Chase said in a news release.

It took some custom adjustments to ensure the properpronunciation for certain stops, she said. That means RobieStreet will be correctly pronounced as roe-bee, not rob-bee.

Similar services are alreadyin place on transits systems in other cities across Canada.

The city said the automated announcements would be extended to other routes early in 2017 if the project is a success. The routes included in the pilot project are:2, 7, 20, 21, 35, 54, 59, 60, 72, 80, 87, 89 and 400.

The project isthenext phase of a$43-million plan to upgrade bus technology. Earlier this year, Halifax Transit replaced its GoTime system in favour of a new departures phoneline aimed at giving passengers live information on bus routes via GPS transmitters on buses.

More than 100,000 people ride the bus every day, according to Halifax Transit's website. Ithasmore than 300 buses which servicesome 60 routes.