Summerside thrift store pleads with public to stop donating garbage - Action News
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PEI

Summerside thrift store pleads with public to stop donating garbage

The Salvation Army Thrift Store in Summerside, P.E.I., is asking people to be more conscious of what they donate to the charity.

Cost of disposal takes away from programs like soup kitchen and food bank

Why the Salvation Army can't use your broken or damaged goods

4 years ago
Duration 1:51
A third of what is donated to the Salvation Army Thrift Store in Summerside ends up at the dump on the charity's dime.

The Salvation Army Thrift Store in Summerside, P.E.I.,is asking people to be more conscious of what they donate to the charity.

Store manager Anna MacDonald saidthe store is noticing a troubling trend: people donating broken, unsellable items andliteral garbage. About a third of what is donated to the store is winding up in the trash on the Salvation Army's dime.

"That just really takes away from what we can do as the Salvation Army," shesaid.

"When something is dropped off that is not in good repair or is just not sellableat all, we have to throw it away and we have to put it in a bin, and that costs us money when we have it emptied."

MacDonald said she has seen it all in her years of running the store, from broken furniture to smashed dishes toappliances missing crucialparts to dirty diapers.

The Salvation Army offers community services within the city and the surrounding region, including operating a food bank, soup kitchen, offering Christmas hampers or occasionally covering the cost of rooms for those experiencing homelessness.

The store is organized and packed with goods in a series of sections: clothing, linens, decor, toys and games, books and music.

Anna MacDonald is the manager of the Salvation Army Thrift Store in Summerside, P.E.I. She says her staff spend hours a week sorting through trash and broken items donated to the store. (Nicola MacLeod/CBC)

"For every single thing that we have in the store, we would have at least an equivalent that has come in that's garbage," MacDonald said.

Due to the pandemic, all donations have to be held in a container for 72 hours before they can be handled by staff. From there, the goods are transferred by truck to the back of the store, where the usable goods are sorted from what needs to be thrown away.

"There's not a load that we bring in that we don't have to what we call 'purge,'" said MacDonald, adding her staff have spent up to two hours a day just sorting through garbage.

The garbage is put into a large rented shipping container, whichgets emptiedevery week and a half to two weeks, on average.

About a third of what comes in needs to be thrown away. (Nicola MacLeod/CBC)

MacDonald estimates the container disposal costs at least a few hundred dollars a month.

She said with T-shirts selling for $2.50, they have to sell a lot of secondhand items to offset disposalcosts.

"One [purpose] is to provide goods at an excellent price, but also to raise funds for the programs of the Salvation Army," she said.

"Everything that's in this store stays here in our community right here and surrounding [area], and so I sort of feel the heavy responsibility to knowthat the finances that we make from this store after our expenses go straight back into our community.

"When I see something coming in, I'm thinking, 'Oh, that's going to cost me to get rid of that.'"

If you can't use it, don't donate it

As store manager, MacDonald said she knows Islanders are mostly well intentioned with their donations.

"We assume that, you know, 'This is kind of not good, but somebody will use it,' ... so they drop it off here, except we can't use it and no one else will buy it," she said.

The Salvation Army has to pay to dispose of the contents that can't be resold. (Nicola MacLeod/CBC)

When making donations to the Salvation Army or any thrift store, MacDonald recommends asking whether the item is something you'd buy as is.

The store runs with limited resources, including six staff spreadover seven days a week. That means there is no capacity to repair the damaged goods that come in.

The Salvation Army used to sort the garbage from every drop off, but goods now have to sit untouched for 72 hours under COVID-19 restrictions. That means the store spends hours a week sorting items, much of it trash. (Nicola MacLeod/CBC)

Despite the trash, MacDonald said they also get a lot of great donations.

"It overwhelms ushow generous the Island people are,"she said."We really need it to be good goods because otherwise it costs us.Help us, help them."

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