Can Sudbury snowplows be tracked online? - Action News
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Can Sudbury snowplows be tracked online?

Could Sudbury snowplows be tracked online for people to know when they will arrive on their street?
Several cities in Ontario allow people to see online where snowplows are, including Vaughan and Oakville. Greater Sudbury is aiming to offer a similar service next winter. (Yvon Theriault/Radio-Canada)

Some communities in Ontario are now tracking the whereabouts of their snowplows online.

Could Sudburysnowplows be tracked online for people to know when they will arrive on their street?

Sudbury councillor Deb McIntosh (Deb McIntosh)

That's aquestionCBC Sudburyasked when it read a recent story from CBC Windsor.

The City of Sudbury does have GPS tracking technology on its fleet and does track the whereabouts internally.

Incoming Sudburycity councillor DebMcIntosh said she plans to explore making that information public.

"A lot of times people don't know what the policies are. What streets they do first and what order they are doing it in," she said. "It's to get a sense of how it works, what time you can expect your snowplow."

Check out the story fromCBC Windsorabout Ontario cities already using the technology:

Some Ontario residents who wonder just where in the world their municipalitys snowplows are can now track their whereabouts online.

Whereismysnowplow.com allows peopleto find out where snowplows are in real time.

The service was developed by Webtech Wireless, of Burnaby, B.C., which provides a GPS fleet-tracking service to municipalities.

So far, only the city of Vaughan and town of Lakeshore, both in Ontario, subscribe to the service. The town of Truckee, Calif.,also subscribes.

The town of Oakville employs its own snowplow-tracking program online.

Residents can look for themselves when a plow was there and where theyre at right now, Lakeshore Mayor Tom Bain said.

Lakeshore, east of Windsor, just soft-launched its site this month. Five centimetres of snow areexpected in Lakeshore and Windsor today.

Were working on getting some of the kinks out of it and with the snow today were working on the program to make sure its working properly, Bain said.

Phones ring 'all day long'

Bain said during snowstorms, people call wondering where the plow is and alleging that a plow hasnever been by their residence.

It depends on the severity of the storms, but the phones are practically ringing all day long, one call after the other. That was really why we felt this would help, to some degree, alleviate that problem, Bain said. This will certainly free up our office staff. On real nasty days, we have two or three staff tied up answering phones.

People will call in and saythere hasnt been a snowplow down my road all day. Now we can say yes there was. A plow went by at 6 a.m.

He says complaints are constant.Chad Drummond is lead hand for the Lakeshore public works department and drives a plow.

We get there when we get there. We have priority roads we have to take care of first, he said.

Drummond said routes run from 35 to 85 kilometres in length and drivers spend 12 hours a day pushing snow.

It will give the public some insight on the depth and volume of snowplow routes, Drummond said of the new tracking site.

The city of Vaughan developed its original GPS program about 10 years ago. It was re-launched through whereismysnowplow.com earlier this year with a fresh look and improved graphics.

City spokeswomanAnne Winstanley said the online tool is one of many options available to Vaughanresidents to learn about the citys winter maintenance programs.

Winstanley said the city also uses Twitter and Facebook to relay snowplow information to residents.

She said the city had a 35-per-cent monthly increase in visits to the winter maintenance pages of the citys website for the winter of 2013-14.

The public whereismysnowplow.com website is a pared-down version of the fully functional site municipalities have private access to. The public site shows only limited information, such as snowplow type, time and location, as determined by the municipality that subscribes to the system.

If plows are running into problems with heavy snow, we can see that and we can send plows into certain areas, Bain said.

Calls and emails to Webtech Wireless were not returned.