Ontario ombudsman calls for systematic overhaul of care for adults with developmental disabilities

Chronic service gaps for adults with disabilities are leaving them abandoned, abused and often languishing in jails and hospitals without proper care, according to findings of an Ontario ombudsman's report released today.

• Read the entire report here

To address the problem, Ombudsman Paul Dubis calling for a sweeping,systematic overhaul of the entire caresystem in an effort to help developmentally disabled adults and family members who often struggle to care for them.

Almost four years in the making, the report says the service gaps are leaving developmentally disabled adults without appropriate care and their "desperate" families in situations that are sometimes dangerous.

These "extreme and egregious cases" point to a need for more support, Dubwrites.

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The report says that while some progress has been made in recent years to help developmentally disabled adults and their families, the care level is still falling short of the need. In some cases, desperate families face a maze of different social service agencies and are often left unable to find appropriate care. In a few cases, familieshavehad to abandon their loved ones, Dub says.

In compiling the report titled Nowhere To Turn,Dub'soffice investigated more than 1,400 complaints from families across the province.

Molested, abandoned, homeless

The report details 18 cases of adults with developmental disabilities and complex needs from autism to mental health issuesleft homeless, abandoned or inappropriately housed in hospitals, long-term care facilities and jails. The cases show that these adults who fell through the cracksdid not receive appropriate care.

Specific cases highlighted in the report include:

• A 24-year-old man who lived for months in a long-term care home where he injured one senior and was molested by another.
• An autistic man who spent12 years in psychiatric units.
• A woman who could not stay in an abusive home and was moved 20 times in 34 days.
• A developmentally disabled adult who was abandoned by an exhausted, ill relative after two of her other caregivers died.

The report makes 60 recommendations, which Social Services Minister Helena Jaczekhas committed to implementing.

They include:

• Preventing adults with developmental disabilities from returningto abusive situations.
• Preventing adults with developmental disabilities from beinghoused in hospitals or facilities where they don't get proper care.
• Improved tracking and monitoring of case files.

Minister vowsto make changes

Jaczek said she was "appalled" by many of the report's findings and vowed to make changes to address funding gaps.

"I'm certainly very sorry about the situations," said Jaczek. "We should have taken a more active role. We needed a better response from the ministry," she said.

Dub said that early on in hisinvestigation, Social Services Ministry officials weren't always willing to fix problems that left vulnerable people without proper care.

"They took a hands-off approach and said 'We are not case managers,'" he said.

However,Dubsaid he's since seen some progress.

"Officials are no longer aloof and are more willing to engage directly in resolving individual crisis cases," he said.

In 2014, the government devoted $810 million over three years to improve services, but Dub said "progress has been incremental."

"There is still a marked inconsistency in how limited funds are prioritized and distributed," he saidas families struggle with long waitlist delays.