The Big Bank Upsell

Canadians trust they're getting good financial advice from their banks -- especially in these tough financial times. But a hidden camera Marketplace investigation uncovers immense pressure on bank employees to push products and services to meet sales targets, or risk losing their jobs. Seven years after CBC first investigated the pressure to sell, bank employees say their targets are back up again and customers are paying the price. Plus, were teaming up with CBC's Street Cents to reveal the secrets behind Value Village pricing. Hosts Charlsie Agro and Mercedes Gaztambide go on a shopping spot check, testing whether youre really getting a good deal, and they find examples of markups on many household products - some still have the original price tag! We meet with an insider who shares why things are priced the way they are, and the lengths the company goes to make a profit.