Carleton University computers infected with ransomware - Action News
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Carleton University computers infected with ransomware

Students at Carleton University are being warned that some of its computers have been infected by ransomware a type of computer virus that uses encryption to effectively hold files hostage in exchange for payment.

'Our research is halted right now because all our computers are either shut down or infected'

According to a graduate student, the attackers have asked for 39 bitcoin to unlock all of Carleton's infected computers. (Benoit Tessier/Reuters)

Students at Carleton University are being warned that some of its computers have been infected by ransomware a type of computer virus that usesencryption to effectively holdfiles hostagein exchange for payment.

"Any system accessible from the main network, that is Windows based, may have been compromised," the school's computing and communications services department wrote in an update to its websiteTuesday morning.

A graduate student at the university emailed CBC to say the attackers have asked for payment in bitcoin,a digital currency that is difficult to trace.According to amessage he saw on a schoolcomputer, the attackers are asking for either two bitcoin per machine, or 39 bitcoin total to release the encrypted files the latterequallingnearly $38,941 at today's rateon the popularBitcoin exchange Coinbase.

The school has warned students to ignore the messagesand report them.

"Our research is halted right now because all our computers are either shut down or infected," the graduate student said.

More information to come

"We're trying to sort out the details still," said Steven Reid, a media relations officer at Carleton, who could not confirm the amount of payment theattackers had requested. "It's affecting multiple systems, but we don't know the extent."

Students have been warned to shut down their computers, and stay off the school's wireless network.

Staff and faculty at the university received notification of "network issues" from the IT department on Twitter just before 9 a.m. on Tuesday morning.

Those issues were said to be impacting email and Carleton Central, an information hub for course registration, admissions, payroll, and other administrative services.

David Kenyi, a volunteer at the school's International Student Services Office, told CBC News that he and his colleagues have been unable to access their emailand that students have been unable to register for events at his office.

"Now they do it manually, using pen and paper, and later I will need to put that into the system," Kenyi said.

Previous victims

In June of this year, the University of Calgary was hit by a similar attack. In that case, the university paid $20,000 to regain access to its systems.

At the time, university vice-president of finances and services Linda Dalgetty said the school decided to pay the ransom to ensure that no one would lose access to their research.

And just this past weekend, San Francisco's Municipal Transportation Agency (SFMTA) was infected with ransomwarethat took its ticketing systems offline. During the downtime, passengers were allowed to ride for free.

In that case, the attackers demanded payment of 100 bitcoin, which is worth about $95,000 Cdn. In a statement to the CBC, SFMTA chief spokesperson Paul Rose said that the agency did not pay the ransom and never considered doing so.

Public Safety Canadarecommends that victimsnot pay the ransom requested by their attackers, as there is no guarantee that the locked files will be released, and payment may only encourage more criminals to adopt the tactic.

With files fromSandra Abma.